Payment Terms

All invoices issued for work completed by our company are due in full upon notification of compliance completion.  Our Accounting team will provide you with the information needed on our invoice to send payments by the following methods:

  • Through Escrow at closing (*w/Broker’s approval.  Applies to Pending files only)

  • Through the Brokerage, if this method is required through in-house accounting teams

  • Personal Check, Business Check or eCheck (Returned checks will incur a $35.00 fee and immediate discontinuance of this payment type. eChecks must be from a reliable, FDIC secured service)

  • Credit/Debit Card through our secure eCommerce Portal. (A 3% merchant fee applies for all credit card transactions.)  Agents have the option to store saved credit cards in our secure accounting database for ease of payment.

    • For any saved payment options, payments are processed within three (3) business days of compliance  file completion.  Agents will be notified prior to processing.

  • Notary Services can be paid by Cash, Check or Credit Card through our Square Up portal

Should you have any questions regarding your invoice(s), please contact our Accounting team.  We are happy to answer any questions you may have.


Late and Non-Payment Terms

Upon establishing a working partnership with us, we ask that you take note of our invoicing policies, as follows:

  • INVOICES ARE ISSUED UPON COMPLIANCE COMPLETION FOR EVERY FILE AND ARE DUE AT THE TIME OF RECEIPT.

  • INVOICES UNPAID AFTER 28 CALENDAR DAYS WILL INCUR AN ADDITIONAL $25.00 LATE FEE.

  • INVOICES UNRESOLVED AFTER 40 DAYS WILL THE RESULT IN THE IMMEDIATE TERMINATION OF ANY AND ALL FUTURE SERVICES WITH ROCKSTAR★TC SERVICES LLC AND AGENT SUPPORT TEAM. AN ADDITIONAL $25 LATE FEE WILL BE ADDED TO THIS FINAL INVOICE.

  • QUESTIONS/CONCERNS REGARDING INVOICES ARE TO BE ADDRESSED TO OUR ACCOUNTING TEAM OR DIRECTLY BY OUR TEAM ADMIN.  

A reminder of these policies will be listed on all outgoing invoices as a reminder to our agents of their diligence for our completed work, and will be followed on our end to the letter with no exception.  We thank you in advance for your cooperation.