Contract-to-Close File Management for Buyer, Seller, Dual Agency and For Sale By Owner (FSBO) / Self-Represented Buyers (SRB)

• Residential:  Buyer / Seller: $425  |  FSBO / SRB: $550  |  Dual Agency: $600 

• Manufactured / Vacant Land:  Buyer / Seller: $375 single  | FSBO / SRB: $450  | Dual Agency: $500

• New Construction: Buyer: $325

Service Includes:

• File Review & Upload of Brokerage-required documents to Compliance Systems within 48 business hours

• Generation/facilitation of Client Advisories/Disclosures, MLS Change Orders and Reports (if applicable)

• MLS Status changes - Seller(s) (*if permitted by the brokerage)

• Full Transaction Coordination Support from Contract Execution through Post-Close

  • Provision of weekly “One Sheet” Transmittal forms (File Summary)

  • Open Escrow

  • Send informative correspondence to/for all parties throughout each transaction stage with client service links and custom attachments (Inspector Lists, Warranty brochures, Utility Lists, Concierge Services etc)

  • Contingency Timeline Management and Reminders

  • Customer Service / TRIO Packet / HOA Resale Package orders (as/when applicable)

  • Home Warranty Orders (Seller, with New Listings; Buyers,with Pending Transactions)

  • Regular Compliance Updates

  • Generation & Submission of Commission Instructions to Escrow or Compliance Systems

  • Preliminary Title Report Review & Findings Outline 

  • Digital Inspection Scheduling  (Home, Pest or Specialty Inspections *with supplied details)

  • Walk Through, Removal of Contingency or Keys Release form facilitation

  • Post-Possession Release Facilitation (as needed)

  • Agent Review Capture (If applicable. Agent to provide link)

  • Forwarding Address Capture for Sellers (for Agent Sphere)

  • Pre-Prep Tax Letter w/Closing Statement for All Clients (digital & hard copy, as requested)

• Management of Personal Agent Google Drive Folder for full compliance access at any time

• Tailor Tasklists, Custom Email Templates, TC Signature Line w/Your Branding, Signatures Disclosures such as Pool Inspection Advisory, Pest Notice, *Mold Notice & more!

• MLS Input Services (subject to Brokerage permission(s)): $75
  Additional Entries (2nd platform or category): $45 ea.
  
  Includes:

  • Advanced Property Data Research utilizing information from the Multiple Listing Service, County Assessor, County Tax Records and multiple additional online resources

    • Full photo upload

    • Document Attachments

    • Virtual Tour Links

    • Directions input

              BE ADVISED: ALL INPUT SERVICES MUST BE REVIEWED AND MADE ACTIVE BY THE AGENT UPON NOTIFICATION OF UPLOAD COMPLETION.  AGENTS MUST PROVIDE THEIR OWN PROPERTY DESCRIPTIONS AND REMARKS.
  
  

• “To Go” Disclosure Packets: $25
  Meeting with clients but didn’t bring forms with you? We have you covered. We will rush-bundle and prepare all of the disclosure documents needed for your initial compliance so you and your clients can stay informed and sign on the go!
  
  

• Listing Report Packet: $40
  Includes items such as: Flood Zone Report, School Locator, Permit History Report, SID/LID Search, County Tax Records, Customer Service Packet or Property Search Packet Order, Owner Detail Report (Manufactured), MLS History Packet, Wildfire Report, Google Location Map and Property Direction Outline.
  ‍ ‍**Some reports are only available in certain areas

Available in Oregon only at this time.

Mobile Notary Services are available Monday through Friday, 10AM to 3PM. Local Notary Services (Medford area) must be scheduled at least 1 hour in advance.  Notaries needed more than 25 miles of Medford area must be scheduled at least 48-hours in advance. Travel Fee of $20.00 will apply in addition to Notary service fees if applicable.

• For Active ROCKSTAR Management Files: Mobile Notary Service are included Free of Charge for documents requiring Notary Signatures and Stamps that are relevant to these open Transaction files ONLY.

• Independent Service:  Mobile Notary Services can be scheduled and utilized outside of contract services as well at $10 per signature and stamp combination.  Payment is due at the time of service and can be paid by Cash or Credit Card.  A $2 processing fee will apply to credit card payments under $20

Terminated, Withdrawn and Expired Listing Files

Listings or Buyer Representation Agreements that are Withdrawn UNCONDITIONALLY or have expired will incur a $75 File Management Charge for TC-provided services. 

Files Terminated within the first 14 calendar days of their transaction period will incur a $75 File Management Charge, due upon notification of compliance compliance and file reset or archival. File Terminations after 14 calendar days in escrow will incur a $125 File Management Charge for TC-provided services upon receipt of notification that final compliance updates have been made. *These fees are billed as Agent Direct, and payment is due upon receipt of TC Invoice unless otherwise payable through the Brokerage.

File Entry RUSH Services

Rush Service Requests can be made for any same-day, short-notice MLS Input Services needed, or immediate Compliance upload (if provided within the first 48 business hours of the required State and Brokerage turn-around period). ANY file submitted at the 72 hour mark or more (past the contractual Listing - Buyer Broker  Active Date or Escrow Open Date) requiring immediate Compliance File Startup and upload will automatically incur an additional $25 RUSH Fee.

*To meet the strict compliance standards and requirements set forth by your brokerage, MLS and the State, any late file submissions will automatically be processed as a RUSH Service to help minimize the liability risk to you and your brokerage. ROCKSTAR★TC Services LLC and Agent Support Team reserves the right to charge for this Priority/RUSH Service processing.

All prices listed above are invoiced at “Per File” rates.  As our pricing is competitive, prices are subject to change with ample prior notice.  ROCKSTAR★TC Services LLC and Agent Support Team do not use service contracts, but do adhere to a strict Terms and Policies Guideline.  Our Terms and Policies can be viewed  on our website at any time.  For questions regarding pricing and/or invoicing, please feel free to contact us at Accounting@RockstarTC.com.  All other questions regarding Services, Terms and Policies can be directed to Admin@RockstarTC.com.